What awaits you!
Would you like to support the expansion of our web-based services in Customer Success Management?
- Qualified telephone consultation for our B2B customers in all matters
our digital solutions (inbound/outbound) - Continuous development of customer relationships and proactive
Addressing the assigned customers - Checking, evaluating and entering customer and product information
- Professional acceptance and clarification of complaints and customer suggestions
- Acquisition support of the sales team as assigned key account for
our partner - Close coordination with our sales team and other company divisions
What you bring with you!
Ideally, you already have a background in the construction sector, but alternatively you are a career changer with a high degree of willingness to study new product worlds yourself.
- A qualified commercial apprenticeship as well as professional experience in the
in the service sector and in telephone customer care - You enjoy talking on the phone and dealing with people
- Excellent oral and written communication skills as well as
very good comprehension skills - Strong customer and service orientation, high level of reliability and a
and sense of responsibility - Practised handling of modern means of communication and use of current
of current software solutions
Become a part of Plan.One! Send your application directly to Nhi (career@plan.one) we are looking forward to hearing from you!.